Whether you are an organisation which requires volunteers or you are an individual wanting to volunteer we are here to help. Contact Colin at the Volunteer Centre on 0191 569 3511, email colin.jackson@eastdurhamtrust.org.uk or make an appointment to see us.

East Durham Volunteer Centre is open Mon-Thurs 9am-5pm and Friday 9am-4.30pm

For a full list of local vacancies visit the volunteering website: Do-it

Current Opportunities

Volunteer Debt Adviser

Budgeting Coach

Role Summary With supervision and direction from the Project Co-ordinator the volunteer Debt Advisers will deliver debt advice to our clients by phone, digital channels and also in person (subject to government guidance). As a volunteer debt adviser, you will be able to guide and empower clients, as well as negotiate with creditors on their behalf. You will evaluate the best options and strategies that apply to the client’s debt problem, looking for ways to maximise income while providing budgeting advice.   Main duties will include: Provide a full money advice service on all aspects of multiple debt:   Discuss the nature of the problem and give immediate practical advice to deal with any emergencies such as bailiffs or court action Preparing financial statements Advising clients of maximising income and minimising expenditure, including advising on benefit entitlement Negotiating by letter, telephone or email, with all the creditors and other agencies that affect the client requiring money advice, eg fuel companies, local authorities, government departments, consumer credit companies etc Keeping precise and accurate files and case notes using a debt software package Assist clients with other associated problems, referring to other advisers/agencies as appropriate Exploring all debt options and advising clients on the most suitable option. Skills and Experience Essential: Be committed and reliable to ensure you attend all appointments that you agree to. Good communication skills Must be a good listener, compassionate and empathetic Must be friendly, reliable, non-judgemental and non-discriminating Good I.T. Skills Basic Maths and English Desirable: Interest in working in the local community Experience of supporting vulnerable individuals/individuals with disabilities What we would like you to do To ensure all volunteers comply with current policies and procedures applicable to the role To undertake training and development applicable to the role To respect all information concerning Volunteers , employees and beneficiaries and be strictly confidential at all times To ensure all Health and Safety rules are adhered to at all times Attend internal meetings when arranged The expected regular commitment for this role is a minimum of 2 hours per week. We can offer regular volunteer hours All out of pocket expenses will be reimbursed including a mileage allowance of 45p per mile. All training will be provided and full support given by Project Coordinator For more details about the role please contact Helen Waller on 0191 5693511 or email Helen.waller@eastdurhamtrust.org.uk

Role Summary With supervision and direction from the Project Coordinator, the volunteer Budgeting Coaches will support local residents with budgeting issues. We provide all the materials and training for you to be able to get alongside those struggling to manage their money and enable them to draw up realistic budgets As a volunteer budgeting coach, you will be able to guide and empower clients. You will evaluate the best options and strategies that apply to the client’s problem, looking for ways to maximise income. You will be dealing primarily with clients who have a low income. The role will also involve helping clients to access additional support including the provision of emergency food parcels.   Main duties will include: Discuss the nature of the problem and give practical advice Advising clients of maximising income and minimising expenditure, including advising on benefit entitlement Keeping precise and accurate files, both paper based and electronically Assist clients with other associated problems, referring to other advisers/agencies as appropriate Supporting clients who are in food poverty to access our food parcel service.   Skills and Experience   Essential: Be committed and reliable to ensure you attend all appointments that you agree to. Good communication skills Must be a good listener, compassionate and empathetic Must be friendly, reliable, non-judgemental and non-discriminating Good Maths, English and IT Skills   Desirable: Interest in working in the local community Experience of supporting vulnerable individuals/individuals with disabilities Full UK Driving license and access to a vehicle   What we would like you to do To ensure all volunteers comply with current policies and procedures applicable to the role To undertake training and development applicable to the role To respect all information concerning Volunteers , employees and beneficiaries and be strictly confidential at all times To ensure all Health and Safety rules are adhered to at all times Attend internal meetings when arranged   This role will be based at Community House   The expected regular commitment for this role is a minimum of 2 hours per week We can offer regular slots   All out of pocket expenses will be reimbursed including a mileage allowance of 45p per mile.   All training will be provided and full support given by the Project Coordinator.   For more information please contact Helen Waller on 0191 5693511 or email Helen.waller@eastdurhamtrust.org.uk

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Thinking of volunteering at East Durham Trust?
​Check our what some of our volunteers have to say about their volunteering experiences with us in the video clips below...

Horden Hub House Men's Group Volunteer John

Volunteer Donna (Various Projects)

Horden Hub House Volunteer Jimmy

S.P.I.E.D. Volunteer Heather

Community Coaches, East Durham Creates & S.P.I.E.D. Volunteer Phil

Community Coaches Volunteer Graham