Support the local community to access information, advice, and guidance by becoming a Volunteer Benefits Advisor today.
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As a Volunteer Benefits Advisor, you will be able to guide local people to complete all types of benefit claims and help them to access the support they are entitled to.

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The role involves numerous tasks including:
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• Completing Disability Living Allowance applications
• Completing Personal Independence Payment (PIP) applications
• Completing UC50 (Universal Credit) applications
• Providing individuals with support to appeal against decisions made by DWP
• Signposting individuals to specialist services for additional support
• Attending appointments to support clients with their benefits applications
• Undertaking training and development applicable to the role
• Respecting confidential information at all times
• Ensuring all Health and Safety rules are adhered to at all times
• Completing monitoring forms about the client and the support you provide them

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Desirable Criteria:
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• Be committed and reliable to ensure you attend all appointments agreed to
• Commitment to complete required training
• Be able to commit at least a minimum of two hours a week
• Good communication skulls
• Must be a good listener, compassionate and empathetic
• Must be friendly, reliable, non-judgemental, and non-discriminating
• Interest in working in the local community
• Experience of supporting vulnerable individuals/individuals with disabilities

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Working as a Volunteer Benefits Advisor you will:

• Be reimbursed all out-of-pocket expenses
• Receive £0.45 per mile
• Gain satisfaction of supporting vulnerable clients

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Does this role sound perfect for you? Don’t delay, get in touch with East Durham Trust today! For more information or to make an application please contact Helen Waller on 0191 5693511 or email: [email protected]